I'm Matt Michelson, and I'm a product designer in Atlanta, GA.
The Work.
Decco
Research / discovery / product design
Initial concepting, strategy sessions to reframe the scope of a pre-existing home builder tool product, including several weeks of research in the form of transcribed phone interviews and in-person on-location interviews and ideation exercises with homeowners who had recently built their own homes. Participated in branding sessions with external branding partner. Developed prototype workflows for a revitalized and streamlined product to address the core need of builders, interior designers, and homeowners - the lack of a consistent and reliable source of truth.
Fulton County
discovery / pitch / prototype
Discovery and prototyping for a civics application for the citizens of Fulton County, GA.
Brightwell Payments
Research / prototyping
Initial concepting, strategy sessions to reframe the scope of a pre-existing home builder tool product, including several weeks of research in the form of transcribed phone interviews and in-person on-location interviews and ideation exercises with homeowners who had recently built their own homes. Participated in branding sessions with external branding partner. Developed prototype workflows for a revitalized and streamlined product to address the core need of builders, interior designers, and homeowners - the lack of a consistent and reliable source of truth.
Foodfinder
Product design / Non-profit
Designed a lightweight interactive map for an award-winning non-profit that helps food-insecure families locate food pantries. Included a report feature for easier updating of food pantry locations and details. Web, iOS, Android.
Assurant / Privowny
Research / product design / workshops
Served as mobile app designer and consultant for an identity protection and password management suite based out of France. Conducted extensive competitive research, redesigned key workflows for browser extensions and android and iOS password manager apps. Led a week-long design workshop with Privowny in the south of France.
Priority Payment Systems
Research / product design
Worked with a major point-of-sale retail company to develop a tool for their third-party sales force to better manage their prospective and existing clients. Developed several versions of the app over the course of 18 months, including dozens of interactive prototypes for testing. Led qualitative user interviews of dozens of sales reps from across the country to elicit needed features and collaboratively developed scoped requirements for phased releases.
Case study coming soon
Rize Artisan Pizza
Product design
Worked with local restaurateurs to develop a companion app for their new luxury fast-casual ‘IoT” pizza joint. Some interesting features included integration of bluetooth beacons at every table to facilitate rapid re-ordering, easy payment, and easy location of customers even as they move through the restaurant. Later versions included online ordering and a rewards program.
Rheem EcoNet and Contractor
Product design
Over several years of product design support. Worked closely with developers to implement an Interactive AR Chat feature with live hand-drawn annotations projected into the worldspace to assist field technicians.
Designed flows for consumer water heater and HVAC management app including vacation features. Designed an app to help form better relationships between Rheem corporate and third-party installers and contractors. App features included a full product catalog with 3D exploded views of equipment, comparison feature, warranty and registration flows, exportable homeowner documentation, and more
Worked closely with client and software engineers to design an interactive training app to be used by contractors during quarterly retreats at a specially built contractor training area in Alpharetta, GA, and several other locations nationwide.
Fox Theatre Atlanta
Product design
Redesigned an app for Atlanta’s Fox Theater to include remote drink ordering, a virtual 360 degree tour, ticket purchasing, and Bluetooth Low Energy wayfinding for Android and iOS.
SVMIC
Research
Research assistant and web practices consultant for this health insurance support and intranet service in Tennessee. Wrote interview scripts and co-led on-site interviews in a test facility and wrote summary presentation of findings and recommendations to SVMIC and agency partner.
Pruf Cocktails
Concepting / Research
Facilitated research, helped concept initial ideas for discovery, and managed junior designer through the production of a robust interactive prototype for a meal-box style craft cocktail service. (This one was super cool, our new designer blew everyone's minds with her prototype.)
Additional Work
Creature Comforts
I prototyped out some tablet-based productivity apps for the folks at the Athens brewery.
BMW
I wireframed and designed an app that helped teach BMW drivers about the features of their new car.
Equilibrium Chair
I designed and built a chair for school. It was fun, ask me about it sometime.
Dogfish Head
Another student project, but these illustrations were too fun not to include here.
